Shopping online at Stienhardt & Stones is worry free. We ship all domestic orders free of charge, fully insured, trackable in real time, and require a signature upon delivery for your security. For shipments going out through Stienhardt & Stones, there is also free insured shipping, with tracking and signature upon arrival, for your peace of mind. Returns are easy with our 15-day, complimentary (within the United States) returns policy.
The lifetime warranty offered on all products signifies our confidence in quality. All jewelry is guaranteed to be free from defects upon delivery. If any manufacturing defects occur, your piece will be repaired or replaced free of charge. This warranty does not cover normal wear, trauma, loss, theft, or repairs performed by jewelers not authorized by us.