Privacy Policy

Effective Date: December 1, 2024
Welcome to Stienhardt & Stones!! With us, you are safe and secure regarding your personal information. The Privacy Policy explains how we collect, use, disclose, protect, and safeguard your data when you visit or engage with us via website, service, or any communication channels, which will be collectively referred to as the "Services." By accessing or using our Services, you thereby agree with the following policy. If you disagree with any provision of this policy, please cease all usage of our Services.

Changes to This Privacy Policy

This Privacy Policy will generally be updated from time to time to keep up with the changes in service provision, law, or regulation. This page will bear our updated policies together with the revised "Effective Date." Please review it periodically to know our practice.

1. Information We Collect

Information we collect is processed to provide and develop our Services. The type of data we collect depends on how you interact with us and may include:

1. Directly Provided Information

  • Contact Information: Full name, postal address, including the pin code, telephone number(s), electronic mail address.

  • Order Information: Delivery information/invoice information/purchase receipt.

  • Account Information: Login information, personal information such as login name or password, security questions or answers.

  • Shopping Information: To narrow the listings down it includes; viewed products, products placed in the carts and wish lists.

  • Customer Support Details: Communications with us also provide information to us.

2. Automatically Collected Information

Usage Data: That is the use of cookies, pixels or similar technologies to log and track IP addresses, device or browser types and interaction details.

3. Information from Third Parties

  • Vendors and Service Providers: Banking, telecommunication, transportation, merchant services, software and analytics firms.

  • Advertising Partners: Surveys conducted from campaigns and promotions.

Any data that a user of our Services or a third party shares with us in any manner is processed in accordance with this Privacy Policy. However, it is important for you to read the privacy statements of external sources as we do not accept liability for any inaccuracies in information that may have been supplied to us by third parties.

2. How We Collect Informationt

Information we collect includes, but is not limited to:
  • Directly from You: Information you provide while creating an account or making a purchase.

  • Automatically: Data collected through cookies and tracking technologies when you visit our website.

  • From third Parties: Third party services such as payment processors, analytics providers, and tracking services would provide this information.

3. Use of Your Information

The information collected is utilized for:
  • Processing and fulfilling your orders.

  • Communicating with you regarding your orders or inquiries.

  • Improving the website and the customer experience.

  • Sending promotional materials and newsletters, with consent.

  • Complying with all the legal obligations.

4. Sharing Your Information

We do not sell or rent out your personal information to any third party. But we share your information with:
  • Service Providers: For example, a payment processor or shipment service-where these third parties help us to run our site or business;

  • Legal Compliance: Authorities should ever wish it by some law or to uphold our rights.

5. Cookies and Tracking Technologies

Cookies are created and maintained on our website, which enhances user experiences. Cookies are tiny pieces of information stored as files in your device and enable an analysis of web traffic alongside a customization of content. You can either accept or reject cookies through your browser.

Types of Cookies We Use:

  • Necessary Cookies: These are all mandatory for the website operations;

  • Performance Cookies: They enable an understanding of the degree to which visitors interact with the site; and Last but not least:

  • Functionality Cookies: These allow remembering of the preferable choices making the experience more tailored.

6. Data Security

Security Measures for Personal Data Our security measures for safeguarding your personal information are myriad:
  • Encryption: All sensitive data sent online is encrypted, using Secure Socket Layer (SSL) technology.

  • Access Controls: Only authorized personnel have access to personal information.

  • Data Storage: Your information is kept on secure servers with proper security measures put into place.

7. Data Retention

We keep your personal information as long as it is needed to meet the purposes defined in this policy or as may be required by law. Once the information is no longer needed, it will be deleted securely.

8. Your Rights

These are your rights related to your private data.
  • Access: You can ask to obtain a copy of the personal data we have about you.

  • Correction: Ask to correct your inaccuracy or incomplete data.

  • Deletion: Ask to delete your personal data sometimes.

  • Opt-Out: Stop receiving marketing messages at any time.

Contact our care department if you wish to exercise any of these rights at care@stienhardt.com

9. Children's Privacy

Our site and its Services are not directed to anyone under the age of 18. In case we find out that we have gathered information from a child we will immediately discard it.

10. International Users

If you are a user from a country outside the United States, your information might thus be transferred to countries with a lower level of data protection. We secure our transfers by utilizing international practices that meet the particular rules and regulations of various countries.

11. Third-Party Links

This site may link to other web sites not affiliated with this site. We will not be liable for examining or evaluating such sites and will not have any other responsibility for them.

12. Changes to This Privacy Policy

This site may link to other web sites not affiliated with this site. We will not be liable for examining or evaluating such sites and will not have any other responsibility for them.

13. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, reach out to us:
Thank you for choosing Stienhardt & Stones! Your privacy is important to us. This Privacy Policy is structured clearly and comprehensively while incorporating essential elements that align with industry standards and competitor practices. It should be easily accessible on the website footer for user convenience and compliance with privacy regulations like GDPR and CCPA. Feel free to adjust specific sections based on your business practices!