Terms & Conditions

Visiting and using this website confirms your reading, understanding, and agreement to these Terms and Conditions. If not, cease this immediately.

This site is for users aged at least 18 years and above to use. You confirm, by the use of this site, that you are indeed an adult of legal age to form a binding contract.

By using this website you combine to refrain from using the site in a manner that infringes or breaches any laws, regulations, ordinances, rules, and the aforementioned terms herein. Prohibited activities include, but are not limited to:

• Trying to compromise.


• Omits to tell the truth or engages in any fraudulent activities.


• While using the website-with the help of bots, spiders or any other automation tools or software.


• Submitting, posting, or publishing material that is abusive, libelous, obscene, vulgar, or that violates any law.

All content on our website, text, designs, images, graphics, and trademarks, is owned by Stienhardt & Stones, and/or licensors. It is strictly forbidden to reproduce, publish, distribute, or commercially exploit the material without prior permission.

• Accuracy: While we strive to provide accurate descriptions, images, and prices for products, errors, and omissions may occur in the information provided.


• Currency & Tax: Prices are in [Your Currency] and include/exclude applicable taxes. Any extra fees on orders, such as shipping, duties, etc., will be disclosed during the checkout process.


• Price Change: Prices are subject to change without notice.

• Order Acceptance: An order will not be considered conclusive acceptance of that order. We reserve the right to cancel or refuse any orders.


• Payment: Available payment methods include credit/debit cards, digital wallets, and financing options (if available). Payments need to be made at checkout.


• Order Confirmation: You shall receive a confirmation email indicating successful completion of your order by Stienhardt & Stones.

• Various Methods of Delivery: We have different options available for shipping based on your needs. Delivery times depend on the chosen method and location.


• International Shipping: The buyer should pay for all duties, taxes or customs fees.


• Delays: The company is not responsible for delays caused in the course of shipping by the carrier or anyone else.

• Return Policy: The following return policy applies to some selected items, allowing for easy returns. It must be within 15 days to start a return.


• Exchange: Exchange is subject to stock availability on an item.


• Order Cancellation: The orders can be cancelled if not processed.

Customized products or engraved products can only be returned with a 50% restocking fee towards the setting/ gold. Ensure all customization details are verified because once an order is approved, changes can not be made.

Certain products are provided with warranties, which may differ from product to product, including defects in materials and workmanship. Refer to the product-specific page for warranty matters.

Stienhardt & Stones is 100% committed to ethical sourcing. All diamonds are conflict-free and adhere to the Kimberley Process Certification Scheme.

The business-eco friendly lab-grown diamonds fulfill our sustainability goal: facilitating such solutions to consumers for whom the environment is a priority. Sustainably, ethical practices of our businesses are further elaborated on in our Sustainability Page.

We offer free resizing on some eligible purchases; a resizing fee may be required for resizing a ring after purchase depending on what our jewelers need to do in the adjustment process.

• Eligibility- Discounts or promotions will be valid only for the indicated period.


• Not Transferable- Depending on the specific offers, promotions cannot be exchanged for cash or used with any other offers unless otherwise stated.

Our site may link third spaces for convenience. Stienhardt & Stones do not endorse or assume any liability with respect to any such external sites.

You agree not to use the website for:

• It includes any unlawful or fraudulent activity.


• Illegally harassing, abusive, or inflicting harm on other people.


• Viral distribution or any other type of malware.


• The infringement of the rights of a person in relation to trade secrets, patents, trademarks or copyrights.

You are entirely responsible for maintaining the confidentiality of your account and all activities that occur under it if you create an account. Inform us of any unauthorized use ASAP.

The Stienhardt & Stones shall, to the maximum extent under law, NOT be liable for any direct or indirect damages, including loss of data, profits, or business interruption, that result from the usage of this website or any of its products.

• Governing Law: These terms are subject to the laws of the United States and the law of the state of [Your State].


• Arbitration: Any controversy arising out of the contractual agreement shall be decided by the said arbitration proceeding under the federal rule eighteen of the American Arbitration Association.

As part of our commitment to transparency and compliance:

• No false or misleading representation is used in our advertisements.


• We uphold the truth in adverts we air by providing substantiation for every claim made in the Advertisement.


• Financial, health or political claims of the advertisement contains sensitive content which is totally in accordance with Google Ads policies.

We reserve the right to amend these Terms and Conditions at any time. The updated conditions and terms will be posted on this page. Continuing to use our site means that you have accepted the amended conditions and terms.

For inquiries related to these Terms and Conditions contact: