Shipping
Duties and Taxes by Country
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European Union:
Customers in the UK may be charged a VAT of 20% on the total value of their order, as well as an additional customs duty of 2.5% on gemstones with a value over Β£135.
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Canada:
Gemstones imported into Canada are subject to a 13% GST (Goods and Services Tax) or HST (Harmonized Sales Tax), depending on the province or territory of delivery.
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Australia:
The Australian government imposes a 10% Goods and Services Tax (GST) on imported gemstones.
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Dubai:
Customers in Dubai may be subject to a 5% customs duty on the total value of their order, as well as a 5% Value Added Tax (VAT).
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Indonesia:
Gemstones imported into Indonesia are subject to a 10% Value Added Tax (VAT).
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Japan:
Customers in Japan may be subject to an 8% consumption tax on the total value of their order, as well as additional customs duties depending on the specific nature of the gemstones being imported.
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New Zealand:
Gemstones imported into New Zealand are subject to a 15% GST on the total value of the order.
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Mexico:
There may be additional fees and taxes that you need to be aware of. In general, customers in Mexico are subject to a 16% Value Added Tax (VAT) on the total value of their order, including shipping fees.
FAQ's
Orders are shipped in a low-profile UPS or FedEx express box with absolutely no logo or writing on the outside. The return label merely has a small βSTβ identifier.
Customs duties and import taxes, if any, are for the customerβs account and are not included in our price or shipping costs.
Customs and taxes differ from country to country. Such as:
- UK: 20% VAT plus 2.5% customs duty on gemstones over Β£135
- Canada: 13% GST or HST
- Australia: 10% GST
- Dubai: 5% customs duty and 5% VAT
- Indonesia: 10% VAT
- Japan: 8% consumption tax plus possible additional customs duties
- New Zealand: 15% GST
- Mexico: 16% VAT (including shipping fees).
Yes, all shipments are completely insured and you will receive a tracking number by email as soon as your order ships.
We suggest international customers check with their countryβs customs and import regulations prior to order to be informed of any additional fees or restrictions.