Privacy Policy old

Thank you for visiting At With Clarity, we respect your privacy and protect your personal information. Please carefully review our privacy policies. By visiting and using, you agree with the policies described below. By agreeing, you provide With Clarity consent to collect, use, store and disclose your information. Please feel free to contact a service representative for more information regarding our Privacy Policy at or 1-844-234-6463

Information Collection and Use of Information

We collect and securely store any information you submit on any of our websites, or to With Clarity via email, telephone, fax, postal mail, SMS, MMS, social media platforms, live or automated chat, in writing, or any other means. This information is collected and used for, but not limited to, verification purposes, order fulfillment, order requests, providing product information and updates.

The information we may collect includes, without limitation: name, billing address, shipping address, telephone number, date of birth, gender, occupation, marital status, anniversary, interests, contact information, education level, credit card information and account username.

By visiting, we may receive and store certain personally non-identifiable information. Such information, which is collected by various third-party providers and technologies, cannot be used to specifically identify you personally. With Clarity may store such information or such information may be included in databases owned and maintained by With Clarity affiliates, agents or service providers. This information is used to provide valuable information such as number of site visitors. No Personal Data is made available in this process.

Information may be collected by the use of "cookies." A cookie is a piece of information that the computer that hosts our website gives to your browser when you access the website. Our use of cookies allows us to understand customer site experience and make changes to improve your interaction with the website.Our use of cookies is limited to non-identifiable information. We do not use cookies to collect and use personal information.Leaving the cookie feature on your browser will result is a better site and user experience.

With Clarity additionally used aggregated visitor and customer information to conduct research on a demographic basis. This aggregated information allows us to identify market and industry trends and opportunities to improve With Clarity’s services.

With Clarity may use personal information you provide in order to identify and better serve you. Our ultimate goal is to provide a superior customer experience and your personal information allows us to do so. We may utilize personal information as it relates to comments, suggestions, testimonials, feedback in any capacity we deem appropriate. Our use of information includes, but is not limited to:

  • Facilitation of purchases and services
  • Order confirmation and tracking
  • Inquiries and responses
  • Checking accuracy and verification of information
  • Detection and prevention of fraud
  • Site and service improvements, product offerings, marketing and promotional efforts, and overall customer experience
  • Understanding products and services preferences
  • Understanding our customer demographics, preferences, interests, and behaviors
  • Contacting you (via email, postal mail, or telephone) regarding products and services that we believe may be of interest to you
  • Send appointment reminders and otherwise assist in confirming or scheduling interactions with us.
  • Send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.
  • Monitor and analyze trends, usage, and activities regarding our Services.
  • Conduct Promotions, including to conduct surveys and/or research on our users' demographics, interests, behavior.
  • Improve our marketing and promotional efforts, Service content and product and service offerings.
  • Develop and send you direct marketing, including advertisements and communications about our and other party products, offers, promotions, rewards, events, and services, through different channels such as email and SMS/MMS text messaging, to the extent you have opted into such communications as may be required by law. Please see our Terms and Conditions for more information on our SMS/MMS text messaging programs.
  • Prevent or take action regarding illegal activities, including suspected fraud; protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); enforce the terms and conditions that govern the Services; and conduct, complete, or respond to audits or audit results.
  • Comply with any applicable law, regulation, legal process or governmental request.
  • Review and evaluate your applications to work with or for us or otherwise respond to you regarding opportunity inquiries.
  • Fulfill any other business or commercial purposes disclosed to you at your direction or with your consent.

Furthermore, With Clarity and its affiliates may use personal, non-identifiable information to improve site content, functionality, user experience, and provide service or information that we deem may be useful to you. All communications sent to you have “opt out” features so avoid intruding on your Privacy. If at any time, you wish not to receive communications from With Clarity, please contact us.

Disclosure of Personal and Other Information

With Clarity works with trusted and secure third parties. There may be instances where we feel it is appropriate to share personal or other information with these parties.

Third Party Service Providers, Agents & Consultants: We use trusted third-party service providers to perform certain services on our behalf, including: shipping, payment processing, data storage/management, webhosting, web analytics, fulfillment, assembly, marketing, mailing, emailing, etc. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by With Clarity. Vendors also include: web hosting companies, shipping and fulfillment companies (e.g., companies that ship or fulfill product orders), diamond or gemstone suppliers, jewelers, assemblers, insurance companies, data analysis firms, analytics and advertising technology companies (including digital advertising and SMS/MMS text messaging companies), affiliates, customer service providers, consulting or marketing firms/providers, accounting, bookkeeping or legal firms, financial services firms, technology companies including, but not limited to, enterprise application firms, firms which provide technologies to enable electronic, live or automated chat, and SMS/MMS communications, and data storage providers.

Promotions & Events: If you choose to participate in a special event (promotions, contests, or sweepstakes), With Clarity may share your personal information with those organizations implementing or participating in the special event. These third parties do not use your information for any other purpose other than to implement the event.

Compliance with Law and Fraud Protection: We may, and you authorize us to use and disclose any information, including personal information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law; (3) to other companies and organizations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have with you.

Choices & Opt-Out

We respect your privacy and understand if you wish to opt-out of communications from With Clarity. To opt-out, you can select “unsubscribe” from our communications, contact us via telephone or postal mail and we will gladly honor your requests.

Short Message Service (SMS) Advertising: We will allow several different opportunities, such as entering a phone number online, sending a mobile originating message containing an advertising keyword, filling out a paper form that includes a phone number, or signing up at a point-of-sale to opt-in to SMS services. By doing so, you authorize us to contact you by text message at your mobile number using an automatic telephone dialing system or device, or any other computer assisted technology, as applicable. You can cancel the SMS outreach from us at any time. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. We will not ask you for, nor should you provide, personally identifiable information, passwords, or any other confidential or sensitive information in SMS messages.

We are able to deliver messages only to certain mobile phone carriers. We are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you, and We are not liable for the cost of any such messages. You will receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service and you agree that we will not be liable to you if this occurs. You understand that you are not required to consent to SMS to receive any other services from us, but this may limit the ways in which we can communicate with you.

Interest Based Advertising: You may opt out of receiving personalized advertisements from advertising companies that are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting and


With Clarity takes reasonable steps to protect the Personal Data provided via the website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. With Clarity maintains policies and procedures to maintain and protect customer and visitor information.

Updating Information

If you would like to update or alter personal information you have provided With Clarity, simply make changes on your My Account page or by calling or emailing With Clarity directly.

Children’s Privacy

With Clarity does not knowingly collect information from individuals under the age of 16. We request that individuals under the age of 16 not submit any personal information to With Clarity and we further encourage parents or guardians to ensure compliance and monitor internet usage. If you suspect user information has been submitted for an individual under the age of 16, please contact With Clarity and we will process the requests to have such personal information removed.


Our website may provide links to other third-party websites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these websites. 

We're here to help.

Our expert gemologists are here to help. We’re available seven days a week to guide you on diamonds, gemstones, and jewelry.